Terms and Conditions

Freedom Gold and Silver Exchange is not responsible for lost, damaged, stolen, or misplaced packages marked 'delivered' by USPS (UNITED STATES POSTAL SERVICE) or any other shipping companies.  

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website, services, and products offered by Freedom Gold and Silver Exchange, LLC ("Freedom," "we," "us," or "our"). By accessing and using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease all use of our website and services.

 

2. Eligibility

To use our website and services, you must be at least 18 years old or have the permission of a parent or guardian. By accessing and using our website and services, you represent and warrant that you meet these eligibility requirements.

In the event of noncompliance with these Terms and Conditions, Freedom may, without prejudice to any other legal or equitable rights and remedies, suspend or terminate your account. The suspension or termination of your account shall not affect your obligations set forth in these Terms and Conditions

Fraud:   Freedom reserves the right, but has no obligation, to report and prosecute actual and suspected credit card or electronic check fraud actively. Freedom may, in its discretion, require further authorization from you, such as telephone confirmation of your order and other information. Freedom also reserves the right to cancel, delay, refuse to ship, or recall any order if fraud is suspected. During the order process, certain information is captured, which may be used to locate and identify individuals committing fraud. If any Website order is suspected to be fraudulent, Freedom reserves the right, but has no obligation, to submit all records, with or without a subpoena, to all law enforcement agencies and the credit card company or bank for fraud investigation. Freedom reserves the right to cooperate with authorities to prosecute offenders to the fullest extent of the law. 

3. Cancellation Policy

Once an order has been placed with Freedom, it constitutes a binding legal agreement that cannot be cancelled.

After Freedom has shipped the product, the order is final and cannot be cancelled. If you refuse shipment, the product will be returned to Freedom, and you may either pay to have it reshipped or accept Market Loss fees upon return plus a standard $35 cancellation fee.

Freedom reserves the right to refuse or cancel an order for any reason or no reason at all, regardless of the payment method or price confirmation, including, without limitation, for orders Freedom deems questionable or suspicious, for orders Freedom deems to be a significant risk, when the confirmed price is incorrect.